Cools Farm Organics

Privacy Policy

Privacy Policy

This Privacy Notice sets out how Cools Farm Organics uses and protects any information you give us when using this website. Cools Farm Organics is committed to ensuring your privacy is protected and security maintained.


Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Notice. Cools Farm Organics may change this policy from time to time by updating this page and you should check in occasionally to make sure you are happy with any changes.

What we collect

 We may collect the following information from you:

 

  • Name and contact information including email address.
  • Delivery information in accordance with shipping orders.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.


 

What we do with the information we gather

We use this information to provide you with a good service, and in particular for the following reasons:

 

  • Internal record keeping.
  • To improve our product and service.
  • We may send you emails about new products, meat drops, special offers or other information that Cools Farm Organics think that you may find interesting, using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you via email, phone or mail.


Security 

We are committed to ensure that your information is secure. In order to prevent unauthorised access or disclosure, we have suitable procedures to safeguard and secure the information we collect online. Please contact Cools Farm Organics with any questions or concerns, particularly if you suspect your security may have been breached.

Controlling your personal information 

You may choose to restrict the collection or use of your personal information in the following ways:

 

  • If you are asked to fill in a form on the website, please indicate in your message if you wish not to be contacted for direct marketing purposes.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at coolsfarmorganics@gmail.com.


We will not sell, distribute or lease any of your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, but only if you tell us that you wish this to happen.


You may request details of personal information which we hold about you under the General Data Protection Regulations 2018 and The Data Protection Act 1998. A small fee with be payable. If you would like a copy of the information held on you please write to, Cools Farm Organics, Cools Farm, East Knoyle, Wiltshire, SP3 6DB.


If you believe that any information we are holding about you is incorrect or incomplete please email or write to us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


You have the right to request deletion of your personal information at any time. Please contact us in writing to Cools Farm Organics, Cools Farm, East Knoyle, Wiltshire, SP3 6DB.


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